Privacy Policy

Date of entry into force: 10 June 2025.


1. Introduction

We are committed to protecting the privacy of our website visitors and users. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and what rights you have with respect to your personal information.

By using our website or providing any personal information through our forms, you accept this policy and consent to the processing of your information as described below.


2. Data Controller

Company name: Attila Tripolszki e.v.
Seat: Törökugrató utca 2, 3/12, 1118 Budapest, HU
Email: info@webaipro.io
Website: www.webaipro.io
Tax number: 42980957-1-43


We act as data controller in relation to the personal data you provide.


3. What personal data we collect

We collect only the personal information you voluntarily provide in the following ways:

  • Contact forms or quotation request forms, which may include:

    • Full name

    • Company name (optional)

    • E-mail address

    • Phone number

    • Message content

  • Chatbot communication (temporarily stored only)

No we collect sensitive personal information (e.g. health information, ID card numbers).

No we track users for advertising purposes and do not sell their personal data to third parties.


4. Purpose and legal basis for processing personal data

We collect and process your personal data for the following purposes:

TargetLegal basis
Reply to your enquiry or request for a quoteArticle 6(1)(b) - Steps prior to performance of the contract or conclusion of the contract
Maintaining communication about services

Article 6(1)(f) - Legitimate interest

 
Invoicing and financial record keepingArticle 6(1)(c) - Compliance with legal obligations

We will not use your data for marketing purposes unless you explicitly consent.


5. Data processors and third parties

We may share your information with trusted third party service providers solely for the purpose of providing our services:

  • Hostinger - to provide website hosting, server and e-mail infrastructure (Hostinger International Ltd., 61 Lordou Vironos st. 6023 Larnaca, Republic of Cyprus)

  • Billingo - for invoicing purposes, in accordance with Hungarian accounting rules (Billino Technologies Zártkörűen Működő Részvénytársaság, 1133 Budapest, Árbóc utca 6., I. floor)

  • External consultants or subcontractors - only if necessary to provide the requested service, subject to a non-disclosure agreement (NDA) or confidentiality obligation

We do not transfer data outside the European Economic Area (EEA) unless we explicitly state that we do not.


6. Data retention

Your data will be stored only for the time necessary:

  • Requests without a service contract: up to 12 months

  • Invoices and customer data (required by law): 8 years, according to Hungarian accounting rules

  • Emails and written communication: up to 3 years, for reference and possible legal compliance


7. Your rights under the GDPR

As a data subject, you have the right to:

  • Request access to your personal data (Article 15)

  • Request correction of inaccurate data (Article 16)

  • Request erasure ("right to be forgotten") (Article 17)

  • Request restriction of processing (Article 18)

  • Object to processing (Article 21)

  • Right to data portability (Article 20)

  • Complain to a supervisory authority - in Hungary, the National Authority for Data Protection and Freedom of Information (NAIH)

 

To exercise your rights, please contact us at the following e-mail address: info@webaipro.io

 


8. Data security

We use appropriate technical and organisational measures to protect your data, including:

  • SSL encryption

  • Restricted access to data

  • Secure email servers

  • Reliable hosting and billing platforms


9. Cookies

Our website only uses cookies that are essential to its operation. We only use marketing, tracking or analytics cookies with your consent.


10. Updating the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the current "Effective Date".


11. Data Processing Related to Artificial Intelligence (GDPR & EU AI Act)

11.1. Purpose and Scope of Data Processing:
The Service Provider uses artificial intelligence (AI) technology on its website to quickly respond to visitors' needs and inquiries:
AI Chatbot: Responding in real time to messages submitted by visitors and providing general information. Data processed: the text of the conversation, the time of the inquiry, and browsing metadata.
AI Form and Audit Processing: Preliminary technical analysis of audit requests and requests for proposals submitted via the website. Data processed: name, email address, website URL, and a description of the business needs provided.

11.2. Legal basis for data processing:
– In the case of inquiries, requests for quotes, and audit requests: Article 6(1)(b) of the GDPR—taking steps prior to entering into a contract at the request of the data subject.
– For general visitor chatbot communications: Article 6(1)(f) of the GDPR—the Data Controller’s legitimate interest in ensuring 24/7 customer service availability.

11.3. Absence of automated decision-making and profiling (Article 22 of the GDPR):
The Service Provider does not use any automated decision-making or profiling that would have legal effects on the user or significantly affect him or her. AI technologies are used solely for preliminary data preparation and making recommendations; the actual price quote and the conclusion of the contract are always approved by a human professional (the Data Controller).

11.4. Third-Party AI Data Processors Used:
To operate its AI features, the Data Controller uses the following international technology partners:
OpenAI, LLC (3180 18th Street, San Francisco, CA 94110, USA) – Provides large language models (LLMs) via an API. Data transfer in accordance with the EU-US Data Privacy Framework (DPF) and the Standard Contractual Clauses (SCCs) adopted by the European Commission.
Anthropic, PBC (548 Market St, PMB 99014, San Francisco, CA 94104, USA) – Analytical models (Claude API). Data transmission based on DPF and SCC.
n8n GmbH (Hans-Sachs-Straße 12, 14469 Potsdam, Germany) – Workflow automation and data connectivity (using infrastructure within the EU).

11.5. Guarantee of Data Protection (Exclusion of Model Retraining):
The Service Provider uses the official, paid enterprise API interfaces of the above AI partners. In accordance with the providers’ terms and conditions, the data and messages you provide will be processed by the providers They do NOT use it for developing, fine-tuning, or training artificial intelligence models.

11.6. Transparency Information (Article 50 of the EU AI Act):
Please be advised that when you use the chat window on this website, you are communicating directly with an artificial intelligence-based assistant.